When will my order arrive?
As a small business we take pride in our products. All products are made to order and are usually shipped out within 7 to 14 business days. We receive a high number of orders daily and do our very best to get them out to our customers as soon as we can.
During high seasons you may experience delays in your order. We are not responsible for how long an order takes to ship to you once it has left our facility.
Please keep in mind:
Arrival Time = Processing Time + Production Time + Shipping Time
Thank you for all your continuous love and support!
How do I care of embroidered and heat transferred clothing?
Wash inside out using mild detergent with cold water. We highly recommend washing separately for the first 1-2 washes to prevent color transfer. Dry at a low/tumble setting with a dry sheet or for best results hang dry. Do not iron directly on the design.
The more love you show your clothing, the more they will love you back!
What about shipping costs?
Upon checkout, you may choose the shipping option you wish to use. Free Shipping on orders over $100 within the Continental US. Orders using free shipping will be sent out using USPS First Class or UPS Ground. If you need you item rushed, you can upgrade your shipping by selecting expedited shipping at check out for an additional cost. The shipping fees that you see at checkout are discounted fees straight from the shipping carrier.
Do you ship outside of the United States?
We currently ship to the following Countries:
United States of America, Australia, Austria, Albania, Argentina, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cuba, Cyprus, Czechia, Denmark, Ecuador, Estonia, Equatorial Guinea, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Mexico, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, and Vatican City. All international customers are responsible to pay for their local customs (VAT) fees if applicable.
Will my product look exactly like the image?
No two items will come out the exact same. The design pattern will be the same, but the exact placements of the embroidered or bleached areas, and the intensity of bleached colors, will all vary product to product.
My vinyl looks a little wrinkled after being washed?
Occasionally, the vinyl may come out looking a little wrinkled after being washed; this is normal. To make your vinyl look new again. Place a piece of parchment paper over your vinyl and press with a warm iron. Never iron directly on the vinyl.
What brand will my clothing product be?
We currently purchase from several suppliers depending on the supply and demand. Brands and colors may vary.
When will you restock an item?
We restock items as soon as we are able to order and receive our blanks. Our wholesales are sometimes out of popular products, so we must wait until they restock, so we too are able to restock. We restock what is available to us on a regular basis.
Sooo warm and fuzzy
ABSOLUTELY AMAZING SO THICK AND WARM AND IT ARRIVED QUICKLY
Great quality. Extremely comfortable. Got it for my wife for Xmas and she absolutely loves it. Thank you!
Brilliant quality! They will love it!
Was very excited to find this after watching Loki season 2. The item shipped very quickly and I’ve been wearing it daily since it arrived. Super comfortable too! I will absolutely be buying more from this shop in the future.
Also love the handwritten thank you note that comes with each order from the seller. Just a personal touch that I really appreciate!
It’s perfect! So soft and such a cute little touch from the owner 🏻
I absolutely love this phone case and would definitely buy from them again.
My wife is a huge fan of this show do I bought this for her birthday and she loves it. She said it's nice and soft too. Will definitely be ordering from you guys again
This was also very comfy, it came in fast just like the Salvatore one. I love these crew necks!! I also thought the note was super sweet.
I ordered this and a Mikaelaon crew neck and they both came in faster than I expected. It’s super comfy, and there was even a sweet little note left in my package for me!! :)
STUNNING!! beautiful embroidery and i loved the little personalized details with the letter ❤️ awesome!
I bought the Kenobi and Skywalker hoodies and they are amazing! My order shipped not even 3 hours after placing my order and it arrived in 3 days. They’re both great quality, fit, and feel amazing. Will definitely be purchasing more items in the future!
So awesome! I love it!
Ms. Cuddles is the perfect little Bonnie Bennett teddy bear. Shipping was quick. Arrived in perfect condition. The cutest addition to my Vampire Diaries collection. I highly recommend Firefly as their products are high quality, unique and customer service is 5 star for sure. I will be purchasing more from Firefly!