Refund Policy

Refunds and Exchanges

Please be sure you love the item prior to purchase. Since all products are custom and handmade, all sales are final. We will not be accepting returns, however, please feel free to reach out if you have any questions or concerns!

If you have any questions or concerns please email us at info@fireflyshoponline.com

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.